IT Operations
Incident, problem and change management; service restoration; operational handovers; SLA reviews and escalation management.
Skills & Expertise
Hands-on technical experience, supported by clear communication and practical leadership. These are the areas I bring to IT teams and the people they support.
Infrastructure & Networks
Enterprise connectivity, LAN/WAN troubleshooting, monitoring, DNS/DHCP and coordination of infrastructure lifecycle activities.
End-User Support
Enterprise technical support, user access, device deployments, application troubleshooting and practical user guidance.
Technical Leadership
Team coordination, vendor relationships, stakeholder communication, knowledge sharing and service process improvement.
Education & Professional Learning
Master’s degree in Information Technology
National Open University of Nigeria
Bachelor’s degree in Computer Science & Information Technology
Igbinedion University
Professional learning includes Cisco CCNA and the IBM Data Analyst Professional Certificate.